Quality Performance

At Bay Area Hospital, we care about your health, and the treatment you receive. For that reason, we continuously improve service and review patient outcomes, to ensure that we deliver the best care possible. We regularly review patient satisfaction scores in the areas of inpatient, outpatient, ambulatory care, emergency department and home health services. The quarterly scores are available in the administrative office.

 

Bay Area Hospital participates in the Center for Medicare and Medicaid Services Quality Core Measures. The Core Measures show performance relative to outcomes for AMI, Heart Failure, Pneumonia care, and Surgical Care Improvement process. The outcome measures are compared to the State of Oregon and National performance.  To see the latest result (9 month old data) follow this link: http://www.hospitalcompare.hhs.gov.

At Bay Area Hospital, patient safety is top of mind. That’s why we aim to comply with national patient safety goals, including “hand offs” between shifts, engaging the patient in their care and appropriate hand hygiene.

 

We use focused surveillance to monitor infection control and are required to report these findings to the state of Oregon.  This includes Central Line Associated Bloodstream Infections; Surgical Site Infections by procedure and Surgical Care Improvement measures. These are collected by the office of Oregon Health Policy and Research. Follow this link to see the performance measures: http://www.oregon.gov/ohppr/index/shtml.