THE BEST TEAM FOR YOUR NEEDS Patients who choose to have their elective orthopaedic surgery performed at Bay Area Hospital’s Joint and Spine Care Center often tell us how easy and comfortable their entire experience was. That experience usually begins when you attend our “Moving Forward” or “Talking Back” pre-surgery education class. It continues with a follow-up call to ensure that post-surgery directions are being followed correctly and your questions are being answered.
Prior to hospital admission, patients with special needs are contacted by Nancy Trew, one of our social workers, who ensures those needs are being met throughout the hospital stay.
On the day of your surgery, our friendly staff is here to greet you and provide any last-minute instructions. From then until your discharge, you will be in the capable hands of our highly qualified team that includes board-certified joint and spine surgeons, physician assistants, orthopaedic nurses, pain experts, laboratory and imaging technicians, physical and occupational therapists, pharmacists, dieticians and discharge planners. This team provides a multidisciplinary approach to your treatment and care. Our nurses, as well as our center’s Orthopaedic Care Coordinator, will visit with you frequently to make sure you are comfortable and that your questions are answered and your concerns are addressed.
OUR COMMITMENT TO SAFETY Throughout your stay, we follow every possible safety procedure and use electronic medical records to ensure you get the correct medication and treatment ordered by your physician in a timely manner. Our highly trained staff follows standardized, best-care practices with all patients to eliminate the risk of infection. All care providers must use proper hand-washing techniques. Because we are committed to our patients’ health and safety, we track steps along the way to ensure our care is consistently of the highest quality.
BEFORE IT’S TIME TO LEAVE Our Discharge Planner stays in contact with your physician, therapists and other caregivers to assess your daily progress while you’re in the hospital. Prior to your discharge, our Discharge Planner will discuss with you and your support members what the best next step is, whether you’ll go home or to a rehabilitation facility first. Our Discharge Planner is available to answer questions about your insurance coverage and any medications or special equipment you may need at home to facilitate your recovery.
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