The DAISY Program
The DAISY Foundation was formed in November 1999, by the family of J. Patrick Barnes who died at the age of 33 of complications of Idiopathic Thrombocytopenic Purpura (ITP). The nursing care Patrick received when hospitalized profoundly touched his family, and is what led them to create the DAISY Foundation. DAISY stands for:
Bay Area Hospital is proud to partner with The DAISY Foundation to honor the compassionate care of our extraordinary nurses throughout the year. We have been participating in the global DAISY program since 2016, and have awarded several of our nurses who have been nominated for providing extraordinary acts of compassionate care and clinical excellence every day in their work with our patients. Our most recent 2021 winner is:
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Emily Miller, RN
(1) My husband had been a patient in PSU for almost 3 weeks with constantly changing medical conditions. One night he had horrible nausea and asked the night nurse for some Tums to help him feel better. There was authorization in his file for him to receive them, but she ignored his requests several times. Finally about 2:00am she brought him two Tums but never did follow up on his condition before she went off shift. He started vomiting about 7:00am just as Emily was coming on shift. She immediately contacted the doctor and got some medication for his nausea. After she received approval and got the medication administered she kept following up on his condition to see if the nausea was better.
I needed to leave for a few hours and Emily promised to keep a close eye on him while I was gone. He continued to be sick while I was gone and his condition worsened. Emily was diligent on following up with the doctor on my husband’s changing condition. He was again sick while she was on her lunch break. As soon as she returned, she was right back at his side checking to see how he was doing. Emily really took the extra time and effort; always checking on him, offering jello, broth or whatever she could do to make him more comfortable. She did not give up, always checking on his condition and comfort, and keeping the doctor informed.
Emily was back on day shift the next day also – what a good feeling to know she was back on duty with her wonderful, caring, compassionate attitude taking excellent care of my husband. I could relax a little bit because I knew I could trust Emily to do her best for my husband. In the afternoon Emily brought some soap and cloths and cleaned his face and beard. He really appreciated it and told her thank you. We did not know this was going to be the last day he was going to be alive. He passed away during the night.
Also, one of the first days my husband was in the PSU unit he was very restless and confused because of a medical condition. Emily was not assigned as his nurse, but she noticed his restlessness and came to offer a “fidget blanket” to try to help get him settled. She could have just walked by in the hallway, but she took the time to do whatever she could to help a patient, even though he was not her direct responsibility. In everything she did, Emily really went above and beyond the call of duty to ensure a patient was taken care of the best he could be.
(2) I am a leukemia survivor and have been in and out of the hospital more than I want to in the last 9 years. I have had a hard time with anesthesia and pain medications and know what works for me and what doesn’t. After a recent Gastric Bypass surgery I had trouble with an anesthesia provider for surgery and woke up very sick from the medications. My wife immediately started talking with Emily about what medication I needed and how they should be administered. Emily listened and was able to get the MD to help order the medications needed to stop the vomiting from anesthesia. By the end of the first day postop my vomiting was better. Emily listened, gave compassion, support and helped me through a difficult 24 hours.
- Melinda West, Patient Care Services Clinical Manager
- Kara Sharrai, Post Surgical Unit (PSU) Nurse
- Samantha Zilz, Wound Clinic Nurse
- Angie Webster, Director of Clinical & Professional Development
- Noah Nicolle, Rapid Evaluation Unit (REU) Nurse
- Karla Sheets, Float Pool Nurse
- Sandra Lucatero, Emergency Department (ED) Nurse
- Craig Palen, Post Surgical Unit (PSU) Nurse
- Rose Goffinet, Intensive Care Unit (ICU) Nurse
- Tricia Smith, Medical Care Unit (MCU) Nurse
- Michael Evanson, Medical Care Unit (MCU) Nurse
- Angie Andersen, Case Management and Social Services Supervisor
Have you experienced exceptional care while you or a family member were a patient at Bay Area Hospital? Please consider nominating your nurse for the DAISY Award and telling us your story! Please see the examples from previous winners above of the kind of information we need to nominate your nurse. Other ideas include:
- How did this nurse make a special connection with you?
- Describe a situation where this nurse went above and beyond
- Share an example where extraordinary compassion was used
To make a nomination please contact Shayla Stidham, Bay Area Hospital's DAISY Program Coordinator:
Email: [email protected]
Please preface your email or phone call to let Shayla know that you are making a DAISY Award nomination. If you would like to fill out, print, and mail in a form, the form can be found here. Please mail these to: Bay Area Hospital, Attn: Shayla Stidham, 1775 Thompson Road, Coos Bay, OR 97420.
For more information about The DAISY Award, please view The DAISY Foundation website here.